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Privacy Policy

Last updated: 29/08/2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:

  • Name, email address, and contact information
  • Shipping and billing addresses
  • Payment information (processed securely through our payment providers)
  • Order history and preferences
  • Communications with our customer service team

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support and respond to inquiries
  • Improve our products and services
  • Send promotional offers (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With payment processors to complete transactions
  • With shipping partners to deliver your orders
  • When required by law or to protect our rights
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Lodge a complaint with relevant authorities

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@nuswan.shop
Phone: +44 777 123 4567
Address: 123 Health Street, London, UK